Self Storage FAQs
Storage Basics
What types of items can I store in a storage unit?
A storage unit can hold household goods, seasonal clothing, electronics, books, documents, collectibles, and office supplies. Hazardous or perishable items are not allowed.
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, and Discover.
How do I know what size storage unit I need?
Small storage units fit a few boxes or small furniture, medium units store a one-bedroom apartment, and large units can hold multiple rooms or larger items. Choosing the right size prevents overpaying and ensures your belongings fit comfortably, so check out our storage unit size guide.
How long can I rent a storage unit?
Our storage units are available with month-to-month rentals, making them suitable for short-term and long-term storage needs.
Can I store sensitive items like documents or electronics?
Climate-controlled storage units protect sensitive items from humidity, extreme temperatures, and dust, keeping documents, electronics, and collectibles safe.
What should I not store in a storage unit?
Avoid storing hazardous, flammable, perishable, or illegal items. Items that leak, spoil, or attract pests, like food, chemicals, or certain batteries, are prohibited.
Storage Unit Features and Options
What is climate-controlled storage?
Climate-controlled storage units maintain stable temperature and humidity, protecting sensitive items like paper, photographs, electronics, and clothing from moisture and heat damage.
Should I use shelving or pallets in a storage unit?
Shelving and pallets help organize belongings, keep items off the floor, and reduce exposure to moisture while making your storage unit easier to navigate.
Can a storage unit hold seasonal items?
Yes, seasonal clothing, holiday decorations, and sports equipment can be safely stored, freeing up space at home or in a dorm.
Can fragile items be stored in a storage unit?
Absolutely. Pack fragile items in sturdy boxes with padding, label them clearly, and place them in accessible areas to prevent damage.
Storage Unit Security and Accessibility
How secure are storage units?
Storage units often feature gated access, surveillance cameras, fencing, and staff monitoring to protect your belongings from theft or vandalism.
Can I access my storage unit whenever I need it?
Many storage facilities offer 24/7 access or extended hours, so you can retrieve items whenever your schedule requires.
How can I protect items inside a storage unit?
Use quality locks, like the one we offer for free, organize belongings carefully, avoid stacking too high, and store sensitive items in sealed containers to prevent moisture and damage.
Who can access my storage unit?
Only you and authorized staff can access your storage unit, ensuring privacy and security for your belongings.
How do I prevent moisture or pests in a storage unit?
Use moisture absorbers, elevate items on pallets or shelves, clean items before storing, and keep food or fabrics in sealed containers to protect them from humidity and pests.
